Please Note: This Privacy Policy applies to all a71a services, websites, and mobile apps. By using our services, you are considered to have accepted this Policy.
1. Introduction
A71a is a trusted online gaming and betting platform serving thousands of members across Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") clearly explains what personal data a71a collects, why we collect it, how we use it, and what steps we take to keep it safe.
This Policy is part of our Terms and Conditions and Responsible Gaming Policytogether with a71a to build a complete user protection framework.
Simply put: your data is used only to serve you. We never sell, rent, or share your information with advertisers.
2. What Information We Collect
A71a collects only the data that is necessary. We do not collect any additional information without your consent. Below is a detailed breakdown of what we collect:
A. Directly Provided Information
| Data Type |
Example |
When is it collected |
| Identity Documents |
Full name, date of birth, NID/passport number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
At the time of account creation |
| Financial Information |
Mobile Banking/Nagad/Rocket number, transaction history |
Deposit & Withdrawal Timing |
| Verification Documents |
NID photo, selfie (if required) |
KYC Verification Timeframe |
B. Automatically Collected Information
- Device Information: Device type, operating system, and browser version.
- IP Address: The IP address of your internet connection.
- Log Data: Login time, gaming activity, click history.
- Cookies & Tracking: Session cookies, preference cookies (see Section 5 for details).
- Location Data: Approximate country-level location (for regulatory compliance only).
We never store your full payment card number or complete bank account details.
3. How Your Information Is Used
A71a uses your data only for specific, transparent purposes. Each use has a clear reason behind it:
- Account Management: Completing registration, verifying login, and keeping your profile up to date.
- Identity Verification (KYC): Verifying age and identity in compliance with international gaming license requirements.
- Payment Processing: Processing deposits and handling withdrawal requests promptly.
- Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
- Customer Service: Providing fast resolution to your questions and issues.
- Personalized Experience: Showing game recommendations and offers tailored to your preferences.
- Regulatory Compliance: Fulfilling legal obligations and complying with government directives.
- Responsible Gaming: Identifying signs of addiction and providing timely support.
We never share your data with advertising networks, data brokers, or social media platforms.
4. Who Your Information Is Shared With
A71a does not sell your personal data to third parties. However, there are limited circumstances where data may be shared:
Authorized Third Parties
- Payment Processors: Mobile banking providers such as Mobile Banking, Nagad, and Rocket receive the information needed to process transactions. They operate under their own privacy policies.
- KYC Verification Service: Documents may be shared with approved third parties to verify your identity.
- Legal Authorities: Providing data in response to a court order or a valid request from a government authority is a legal obligation we must fulfil.
- Security Experts: Applied where necessary for fraud detection and cybersecurity purposes.
Guarantee: All third-party partners are bound by confidentiality agreements with a71a and are strictly prohibited from using your data for any unauthorized purpose.
5. Cookie Policy
The a71a website uses cookies to improve your experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: Required to maintain login sessions and for core platform functionality. These cannot be disabled.
- Preference Cookies: Remembers your language selection, theme preferences, and layout settings.
- Analytics Cookies: To understand which parts of the platform are used most — without identifying individual users.
- Security Cookies: Used for fraud detection and session security.
Cookie Controls
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6. Our Data Protection Measures
A71a uses industry-leading security technology to protect your data:
- SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall Protection: An advanced firewall system blocks unauthorized access.
- Regular Security Audits: Regular system audits conducted by third-party security experts.
- Data Masking: Sensitive information is masked even within internal systems.
- Limited Access: Only authorized staff can access data on a need-to-know basis.
Please Note: Even with the highest technical safeguards in place, you play a role too — never share your password with anyone and keep 2FA enabled.
7. How Long We Retain Your Data
A71a does not retain data beyond what is necessary. Below are the retention periods for different types of data:
| Data Type |
Retention Period |
Reason |
| Account Information |
For the duration the account is active + 5 years |
Regulatory Compliance |
| Transaction Records |
7 Years |
Financial Regulations |
| KYC Documents |
5 years after account closure |
Legal Requirements |
| Gaming Logs |
3 Years |
Dispute Resolution |
| Customer Service Records |
3 Years |
Service Improvement |
Once the retention period ends, your data is either securely deleted or anonymized.
8. Your Rights
As an a71a platform user, you have several important rights. We fully respect all of them:
Right to Access
You may request to see what information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your personal data under applicable conditions.
Right to Restrict Processing
You may request that the use of your data be restricted under certain circumstances.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Object
You may object to the use of your data for specific purposes.
To exercise any of these rights, contact our support team. We typically respond within 30 days.
9. Children's Privacy
A71a is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.
- An age verification process is in place at the time of registration.
- If we become aware that a minor has created an account, that account will be closed immediately.
- Any minor's data found will be deleted immediately.
If you believe a minor is using a71a, please notify our support team.
10. Privacy Policy Changes
A71a may update this Privacy Policy from time to time. When changes are made:
- We will notify you of any significant changes via email or platform notification before they take effect.
- The "Last Updated" date at the top of the page will always reflect the most recent revision.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Previous versions are available upon request through our support team.
For any questions regarding this Privacy Policy, please get in touch with us: [email protected]
General FAQ
Never. a71a does not sell your personal data to any advertisers, data brokers, or third parties. Data may only be shared with approved partners for limited purposes such as payment processing and KYC verification, and those partners are bound by confidentiality agreements.
Closing your account does not mean all your data is deleted right away. Due to legal and regulatory obligations, transaction records must be retained for 7 years and KYC documents for 5 years. Once those periods expire, all data is securely deleted.
a71a keeps your data secure through 256-bit SSL encryption, firewall protection, two-factor authentication (2FA), and regular security audits. Your password is stored as an encrypted hash — even our staff cannot view it.
Absolutely. You can contact our support team at any time to request a summary of the data we hold about you. We will respond within 30 days. This is part of your Right of Access.
Disabling non-essential cookies (preferences and analytics) will not affect core functionality. However, disabling essential cookies may cause login sessions to malfunction and some features to become unavailable.
Yes. In the event of a security breach that puts your data at risk, we will notify you as quickly as possible via your registered email and platform notifications. Immediate preventive action will also be taken.