About a71a All questions
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No. Each person is allowed only one account on a71a. Creating multiple accounts using the same mobile number, email, or device Strictly prohibited. If detected, all associated accounts may be suspended and any remaining balance may be forfeited.

Yes, KYC (Know Your Customer) verification must be completed before your first withdrawal. You will generally need to submit a photo of your National ID (NID) or passport. Once verified, your withdrawal limit increases and your account stays protected.

After logging in, you can update your email, mobile number, and password from Profile Settings. However, changes to your name or date of birth require contacting support and may involve additional verification.

a71a Bangladesh supports all popular payment methods:

• Mobile Banking: Mobile Banking, Nagad, Rocket
• Bank Transfer: Selected Banks
• Crypto: USDT (TRC20/ERC20)

The minimum deposit is just BDT 200. Deposits are typically credited to your account instantly.

Withdrawal requests are usually processed within Within 1–3 hours process is completed. During peak hours, it may take up to 24 hours. Without KYC verification, your first withdrawal may take a little longer.

• Minimum Withdrawal: BDT 500
• Maximum Daily Withdrawal: BDT 1,00,000 (verified account)
• For unverified accounts: Up to BDT 20,000

Higher withdrawal limits apply exclusively to VIP members. For more details, Withdrawal Page here.

If a withdrawal has been pending for more than 24 hours, first make sure your KYC verification is complete. Also check whether your bonus wagering requirements have been met. If the issue remains, contact live chat with your transaction ID and it will be resolved promptly.

A welcome bonus is automatically credited on your first deposit after registration. If you received a promo code at the time of registration, use it to claim your bonus. Bonus amounts and terms may change from time to time, so check the offers page regularly.

Each bonus has its own specific Wagering Requirement applies — typically requiring you to wager 15x to 30x the bonus amount. For example, a 20x requirement on a BDT 1,000 bonus means you need to place BDT 20,000 in total bets. Note that certain games may not count toward the wagering requirement.

Yes, winnings from free spins are added to your bonus balance. Once the required wagering conditions are met, that balance converts to real cash and can be withdrawn. Free spins generally must be used within 24–72 hours.

a71a offers over 500 games, including:

• Slot Games: Classic, Video & Megaways Slots
• Live Casino: Baccarat, Roulette, Blackjack, Dragon Tiger
• Sports Betting: cricket, football, tennis, badminton
• Table Games: Poker, Craps, Sic Bo
• Arcade & Crash Games: Aviator, JetX

RTP (Return to Player) is the average percentage of wagered money a game returns to players over time. For example, a slot with 96% RTP means that, on average, BDT 96 is returned for every BDT 100 wagered. Keep in mind this is a long-term average — the outcome of each individual round is completely random.

If a game won't load, start by clearing your browser cache and refreshing the page. Make sure your internet connection is stable. If the problem continues, try using the app — Download here. If the issue persists, please contact support.

Yes. a71a uses SSL 256-bit encryption to keep all your personal and financial information secure. Our Privacy Policy your information is never sold or shared with any third party.

Log In then go to Profile Settings → Security. Enable the "Two-Factor Authentication" option and confirm with the OTP sent to your mobile. After that, an OTP will be required every time you log in from a new device.

If you suspect Instantly Change your password and notify support via live chat. Request a temporary account lock. If you spot any suspicious transactions, take screenshots with full details. Never share your password or OTP with anyone.

Yes, the a71a app is available on both Android (5.0+) and iOS (12+). On Android, you can download the APK directly from our Download Page to download. iOS users can install it via the App Store or as a web clip.

To install the APK on Android, first go to your phone's Settings → Security → Install from Unknown Sources option is enabled. Then open the downloaded APK file and proceed with the installation. Once done, you can turn that option back off.

Both offer the same games and features, but the app provides push notifications, faster loading, and a smoother overall experience. App-exclusive offers are also available from time to time. For mobile gaming, the app is the more convenient choice.

Yes. On a71a, you can set your own daily/weekly deposit limits, betting limits, and session time. Adjust these settings under Profile → Responsible Gaming. For more details, Responsible Gaming View page.

Yes. You can self-suspend your account for anywhere between 24 hours and 6 months. During this period, logging in and placing bets will not be possible. For a permanent ban, contact our support team.